Business without e-mail is impossible but at the same time business with e-mail is becoming annoying because it is starting to impact negatively on productivity
E-Mail was created to communicate but it is used also to collaborate and my feeling is that is not working properly. So, in the area of collaboration there is the danger of “playing golf with a baseball bat”…just the wrong tool.
The Digital Economy is demanding for internal and external collaboration at productivity rates, which are drastically much higher than the levels we know from today. Therefore internal e-mails and a also a great portion of external e-mails will be replaced by next generation collaboration systems that help to manage projects with their respective data, activities, and project-related communication